Refund policy

We want you to love your order! If for any reason you are not fully satisfied, we accept returns within 1–3 working days of receiving your item(s).

Returns

• Items must be returned in their original condition: unworn, unwashed, and with all tags attached.

• Returns must be requested within 1–3 working days from the date of delivery.

• To initiate a return, please contact us at [sass.shop.eg@gmail.com] with your order number and reason for return.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original method of payment. Please allow up to 7–10 business days for the amount to reflect, depending on your bank/payment provider.

• Shipping fees (if applicable) are non-refundable.